Articles
The Formula for Successful Client Relationships
Stephanie Hamon and Kevin Doolan have been working on the opposite sides of the client and law firm relationship. Stephanie Hamon was until recently a…
The End of the RFP
There has been a real change in the way that big clients are looking to buy legal services, and if you are a law firm,…
Lead Degeneration
LEAD DEGENERATION – A new study suggests the largest law firms may be emphasizing salesmanship to the detriment of leadership in their training programs. Patrick…
A big decision that firms now need to make
Why Managing Partners are reaching for their contingency plans In my role in academia and consulting I get to work with law firm partners from…
Baby Boomer Exodus
How it is changing the landscape for professional service firms? We are in the midst of the greatest change to impact professional service firms for…
Pricing Services – when tactics won’t work
A few recent projects have reminded me how partners often get caught in between the market and their own firm, and struggle to deal with…